MindSpot GP service update

Here are the upcoming changes to the referral pathway after 31 October 2026.

MindSpot GP service update
Changes from 31 October 2026

From 31 October 2026, the way MindSpot GP operates in WA will change. This follows WA Primary Health Alliance’s decision to decommission the current MindSpot GP service arrangement as part of changes to its mental health funding priorities.

Importantly, MindSpot will continue to support patients, GPs and health professionals across Australia, including in Western Australia.

What will change from 31 October:

From 31 October, new referrals will go through MindSpot’s national service rather than the current MindSpot GP pathway.

  • Fax referrals will no longer be accepted
  • MindSpot referrals can be made through the online referral form and secure messaging platform
  • Face-to-face services by ORS Psychology will no longer be available

Importantly:
Patients already receiving care through MindSpot GP will continue to be supported through this transition.

Ongoing support through MindSpot
Patients can continue to access free mental health assessment and treatment

MindSpot is a free national digital psychology service, providing confidential psychological assessment and evidence-based treatment online or by phone, with support from qualified mental health clinicians.

MindSpot provides support for anxiety, depression, OCD, PTSD, chronic pain, sleep difficulties and distress related to chronic health conditions.

  • Your patients can still access MindSpot directly at mindspot.org.au, at no cost and without a GP referral or mental health treatment plan.
  • You can refer patients to MindSpot’s national service using the online referral form or secure messaging:  www.mindspot.org.au/mindspot-gp
MindSpot GP online referral form

Use our secure online form to quickly and easily refer your patient.

Secure messaging

Refer your patient securely end-to-end from your medical software directly into ours.

For any enquiries about setting up your Healthlink, please visit https://www.healthlink.com.au/solutions/general-practice/

Healthlink contact details
Service name
MindSpot GP
Account
EDI: mindspot
Practice management software

Find the MindSpot GP referral form in your supplied templates for Best Practice or Medical Director (Clinical) software or right-click “save as” to add to your software: 

Best Practice rtf form (v13.0)
Medical Director rtf form (v13.0)

Thank you for your ongoing support. We remain committed to supporting GPs, health professionals and patients across Australia.

Questions?

About MindSpot GP referrals or accessing MindSpot: contact@mindspot.org.au

About WAPHA's decision to decommission MindSpot GP and future WAPHA-funded arrangements: info@wapha.org.au